No wonder DSTV looses subscribers

Unfortunately there isn't a lower rating option.For the last 4 weeks the DSTV LTE internet is off at least every 2nd day and there is nothing that can be done except waiting until it comes back again. DSTV does not have answer except for upgrades being done on the system. The question is how long must we be satisfied with such a lame answer. This is not an issue just on my service. It is an all over problem. Every time the LTE service is off I have to use mobile data. In the meantime I still have to pay for a service not provided.