No walka coverage in this area

Item: DStv (MultiChoice)
Rating: 2
Author: Mohamed I

I called the call centre to activate my walka only then did they tell me theres no coverage in my area i asked to speak to a teamleader coz the lady said i need to escalate it to a team leader i was on this call for over half an hour and still neva got to speak to that team leader any apparently i cant get a refund on the device coz i didnt buy it from multichoice

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

04 Nov 2015, 14:22

Hello Moeabie,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply04 Nov 2015, 14:22

Official