No viewing for paid package

We have a holiday flat, which is permanently connected to Dstv with the compact package, as Dstv no longer allow connection and disconnection as required. Hence I have to pay every month for a service that is intermittently used. Every time we have a new tenant there it is discovered the service is not functioning. We then have to have error codes and what not else rectified, which takes time each time we have a new tenant. <br> This time however despite phoning yesterday and today, we are told a signal is sent though to restore the service and that the service shows as active. However THERE IS NO SERVICE! Every time we tell the agent it does not help to reset the service, as it's been tried. I have tried resetting all error codes to no avail. The tenant is fed up. I am fed up as I am not getting the service I paid for. Time to turf Dstv. I have had enough of you ripping me off for a lousy program schedule and not supplying a service I pay for.