No TV 3 weeks....poor service delivery
<p>Here we go again! So for the past 6 months we've been trying to get your 'wonderful' explora deal. We send an sms and a month later (if we are lucky) we get a call. By then we've changed our mind cause who's in the mood for bad service....yet again? So 2 weeks ago our PVR broke. We sent another sms and no call back a week on. We call in last week to get 1 and we're called back a day later. Now a week on still no decoder! When trying to trace it o we can't assist you sorry you will have to wait!!!! On top of it the free installation is 1 place only and situated in our local Township!!!! </p>
Dear Angelique
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Dear Angelique
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Good day Angelique Cooper
Please accept our sincerest apologies for the level of service you have received in this regard.
We have escalated your concerns to our Price Lock department for urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Kind regards
Rupert
Good day Angelique Cooper
Please accept our sincerest apologies for the level of service you have received in this regard.
We have escalated your concerns to our Price Lock department for urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Kind regards
Rupert
I just received a call from 1 of the ladies at Multi-Choice....... she kindly informed me that a week after being a approved....... the order had still not been processed. Luckily I record all my phone calls. What the ........ if I never called to complain I would still have not have any action taken.
I just received a call from 1 of the ladies at Multi-Choice....... she kindly informed me that a week after being a approved....... the order had still not been processed. Luckily I record all my phone calls. What the ........ if I never called to complain I would still have not have any action taken.