PE
Petronella E

1 reviews | Active since Mar 2012

13 Dec 2017, 14:39

NO support/customer service

I have logged several requests for assistance in resolving our issue with the upgrade to Xplora, however after 6 weeks we still do not have success. NO one is assisting in resolving this. There only updates are that someone will contact us. Still waiting.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Dec 2017, 07:55
Official

Dear Petronella

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Dec 2017, 11:44
Official

Good day Petronella

Thank you for taking my call today.

Kindly expect a call back this evening at 5pm from the Xtraview technical team.

Kind regards

Dinah

Best regards,