MH
Marc H
1 reviews | Active since Oct 2015
05 Oct 2015, 17:45
No supply of live streaming
My Name is Marc van Heerden and am a Premium subscriber to DSTV. According to Multichoice, as a premium subscriber you can stream DSTV live anywhere anytime. I am on contract in Mexico at the moment and want to stream DSTV but am unable to do so as it has been Geo Blocked. Up until a week ago I could stream but the quality was very poor. When I now try and log in it has been Geo Blocked and says that it is not available in my area. As they advertise that it is available anytime anywhere and it is part of my subscription I feel that this is not acceptable.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
16 Oct 2015, 09:46Hello Marc van Heerden,
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable
Please be advised that on line Live DStv streaming is only available in South Africa as we are bound by our Broadcasting Terms and conditions.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable
Please be advised that on line Live DStv streaming is only available in South Africa as we are bound by our Broadcasting Terms and conditions.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
DStv (MultiChoice)'s reply16 Oct 2015, 09:46
Official
Hello Marc van Heerden,
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable
Please be advised that on line Live DStv streaming is only available in South Africa as we are bound by our Broadcasting Terms and conditions.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable
Please be advised that on line Live DStv streaming is only available in South Africa as we are bound by our Broadcasting Terms and conditions.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert