No Statements since May 2015 and account suspended

Re account number ***5 or is it ***1 as you seem to have changed my account number when I go to your website.<br> Please see ref *** which has not been rep**** to.<br> Also I have not had a statement since May 2015 and they used to be emailed to me. I called today and was told they are still having problems with statements.<br> Also my account was suspended because your system deleted my monthly debit credit card details and when i queried this nobody answered the email.<br> Then you charged me R50 for the reconnection fee.<br> I have never missed a payment in over 6 years!<br> <br> Please refund the R50 at least and credit me with the two days when I had not tv and the hours wasted talking to your call centre agents and trying to sort out the Payu problem where the reason i did not know my password was because i had never registered with Payu but Multichoice had just automatically done so without telling me the password. hence another hour of my time wasted.<br>