DR
Dylene R
1 reviews | Active since Nov 2015
26 Nov 2015, 14:53
NO STATEMENTS
I have been having my statements emailled for years. Suddenly without any warning statemenst were no longer being sent. After 5 or 6 emails someone called and basically said tough luck. You can go on online but they will not send me a statement. This is the usual pathetic service we receive in South Africa and being the apathetic society that we are, they expect you to just swallow it.<br> <br> Most unhappy customer
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Replies (1)
DStv (MultiChoice)'s replyOfficial
30 Nov 2015, 09:20Hello Dylene,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply30 Nov 2015, 09:20
Official
Hello Dylene,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,