BG
Bonita G

1 reviews | Active since Jan 2022

20 Jun 2022, 10:52

No star was not a option.

I am tired of DSTV disconnecting my account even though I am not in arrears. This morning we switch on the TV to find we are INACTIVE only to find out we were disconnected by mistake and then I am told they cant connect me again until I make my payment which is to happen today.

There will be no payment until my account is connected. We pay on time for ****py service and replay of VERY VERY OLD MOVIES AND SHOWS and then certain channel that have errors all the time then we blame it on bad weather or connection problems.

FIX YOUR ****PY SERVICE AND ISSUES.

0
Replies (1)
BG
Bonita G's update21 Jun 2022, 08:07
Reviewer Update
i AM STILL WAITING FOR MY CONNECTION TO BE RESTORED THAT WAS DISCONNECTED BY MISTAKE AS YOUR AGENT SAID. YOU SAY YOU ATTENDING TO IT BUT IT IS STILL OFF.

I WILL NOT BE MAKING ANY PAYMENT UNTIL MY ACCOUNT IS RESTORED WITHOUT ANY EXTRA CHARGES. I AM WANTING TO CANCEL MY SUBSCRIPTION BECAUSE THERE IS MANY OTHER OPTIONS FOR WHAT WE ACTUALLY HAD THIS PLATFORM CONNECTED.

ITS NOW OFF FOR 24HRS ALREADY!!!! FIX YOUR TERRIBLE SERVICE, READ ALL THE OTHER COMPLAINTS...