1 reviews | Active since Oct 2014
No Star
Think about this. Their net rating includes 1 star. You are forced to give a star!
I want a zero in there, as this 1 star means they are something.
They are nothing.
We got sms's today on a phone that is ours, but not on our dstv profile. I have spent an hour and a half on their chat (no humans on telephones anymore) with no success. The agent actually suggested that I contact Vodacom!
The net effect is we don't know why DSTV sent those sms's, which can be either an error or someone is using our number. Either way it cannot be fixed by their customer service.
But then a quick look at the reviews will tell you just one thing: They couldn't give a damn about what you think!
Amazing, as there are so many options now. I have to drive 40 km to their service centre now and we either sort this out or a close the whole thing for good.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team