DR
David R
1 reviews | Active since May 2015
07 Oct 2015, 17:28
No SSHD Channels
I have a premium account with HD and box office. You advertised that the rugby and the sport channels are broadcast in 'stunning HD' yet I only get two Supersport channels in HD (SS 3 and SS5) I used to get all supersport in HD so not sure what happened to the HD I'm paying for.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
19 Oct 2015, 11:18Hello deejay1007,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We confirm that all our Super Sport Channels is been broadcast in HD. Pleas reboot your decoder to ensure that all the channels load correctly.
Should the problem persist please have your decoder tested at your nearest MultiChoice Agency or Branch.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We confirm that all our Super Sport Channels is been broadcast in HD. Pleas reboot your decoder to ensure that all the channels load correctly.
Should the problem persist please have your decoder tested at your nearest MultiChoice Agency or Branch.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply19 Oct 2015, 11:18
Official
Hello deejay1007,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We confirm that all our Super Sport Channels is been broadcast in HD. Pleas reboot your decoder to ensure that all the channels load correctly.
Should the problem persist please have your decoder tested at your nearest MultiChoice Agency or Branch.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We confirm that all our Super Sport Channels is been broadcast in HD. Pleas reboot your decoder to ensure that all the channels load correctly.
Should the problem persist please have your decoder tested at your nearest MultiChoice Agency or Branch.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,