AK
Andile K

1 reviews | Active since Apr 2021

20 Sept 2022, 08:42

No solutions to account issue

The whole weekend I have been disconnected even to this day. I have made countless calls to this company but no one seems to know what's happening in my account. Team leaders have hung up on my calls failing to call me back. I'm so disgusted that not even managers or any superior staff can attend to this account.... Dstv

From : Disgusted client.

0
Replies (2)
AK
Andile K's update20 Sept 2022, 08:59
Reviewer Update
The very same wording is now used by your auto reply, it's now the 4th day hearing this but none is being resolved. I will press this on.
AK
Andile K's update20 Sept 2022, 09:15
Reviewer Update
Why sent me my statement on no reply, if you are attending to my matter. I have my records to show. Even call records. by the way we're in September. What about list of transactions. And list calls made to you with no solutions. And for the incorrect billing why isn't there a statement.

When saying you attend to the matter do so.