No signal everyday

My signal comes and go for weeks now. Just as you get into a program the signal cuts. Some days it works 100% and other days almost the whole day. It says because of bad weather but no one in my area seems to have the same problem. I phoned the call centre and they cant help me. I am afraid I need to get a technitian out and pay for a problwm that lies elsewhere. I pay close to R1000 a month and feel that multichoice can send someone out to assess the problem. Should it be hardware or instalation problem i dont mind paying. Otherwise Ill stip the subscription and spend the money on something else like faster wifi. I couldnt find a link on multichoice to complain. If it was an instalation problem it wouldnt work at all. The bad weather could not only affect me in the area. I would like someone to contact me to get this solved