No signal

<p>Since Fri 25th Nov 2016 we are unable to view channels 101-124, as well as etv. ALL the other channels are perfect so I cannot understand what the problem is. The signal strength is at 57%, but again, how am I able to view certain channels and not others??? I called customer service, spoke to a lovely lady who informed me that I would need to contact an installer to check the problem. On contacting him, I was told that I would have to pay either R350 for the call-out fee, or R470 if he needs to replace a part?? Seriously??? We pay so much money but still cannot watch the channels that we want!!! Now on top of that I still have to pay someone else to come to our home and fix what DSTV cannot fix! This is extremely frustrating and such *******! We would like to be reimbursed for the days that we were unable to watch certain channels, as this is unsatisfactory services!!!</p>