CA
Charmaine A

1 reviews | Active since May 2017

07 May 2017, 12:32

No Service with Doggy

<p>I went to the umhlanga branch to pay my account with my eight week old puppy poodle in my arm. The security stopped me at the door and said i can not go in with a dog . i explained that i can not leave it home alone and have no one to leave the puppy with. He then said cant i see the sign at the door i am not to pass that with the dog. I then aked if some one can come outside to take my payment. He said no i must put the dog in the car.I said i cant leave the dog in the car . He then said well you cant come in. I am very upset about this as he could have delt with this in a different manner and this is not even a food store.</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 May 2017, 08:32
Official

Dear Charmaine

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Hello Peter team

DStv (MultiChoice)
DStv (MultiChoice)'s reply08 May 2017, 12:30
Official

Good day Charmaine

Thank you for sharing your experience with us.

As our best interest is in assisting you, your feedback will be referred to the our DStv branch in Durban.

Please do contact us in case you still need help regarding your DStv account.

Once again, thank you for your invaluable support.

Best regards

Dinah