CC
Chantel C

1 reviews | Active since Nov 2013

14 Mar 2017, 13:25

No service what so ever!

<p>Customer Service SUCKS and no one can help me with a double debit order that went off 2 months in a row, i have spoken to 3 different people and emailed and NO ONE replies to email and no one know what happened to our money when calling them. Is this not *****?</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Mar 2017, 13:47
Official

Dear Chantel

We acknowledge receiving your query. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Hello Peter team

CC
Chantel C's update15 Mar 2017, 14:48
Reviewer Update

I would like to thank Lebogang as she resolved my problem within 18 minutes yesterday. It is truely sad that it had to go this far, but i am sure that she will report back to her superiors about what happend.