JR
Jaco R

1 reviews | Active since Jul 2016

22 Jul 2019, 10:34

No service! Time for another boycott!

Your service is ex extremely poor. Even the music playing while waiting for the call center is much better than your service!

I signed up for price lock almost 3 weeks ago. Last week Tuesday I contacted to find out when the device will be delivered and they escalated the call so someone would get back to me and nothing happened. Today I phoned the price lock department again after 30 minutes still no answer. Last week I was even told the price lock department dont have a direct number. Luckily the first agent I spoke to this morning knew what's going on and and advised me.to phone the price lock department where there is no answer.

So if I dont have an answer by tomorrow 12:00 I will cancel my dstv supscription and and also the price lock contract and encourage other people to do the same!

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