PK
Pieter K

1 reviews | Active since Feb 2013

15 Nov 2020, 21:23

No Service from NoChoice

Struggling since thursday to get a change of ownership done.friday and agdent phone me and it is supposedly sorted put and activated.discovered wrong details was on form ok corrected it and sent back oh now it is still on pricelock again after it was settled and cancelled with confirmation email.and all of the agents can only escalate escalate because some lazy ****vdidnt do their job.since friday up to no 6 agents helped and two promised itbis getting processed to change it and will phone back in 20minutes guess what no one phones and no change of ownership done and activated.last agent told me *** does the changes oh then why pay salaries to agents that just facebook on company resources if a computer can doe the job.this is why BEE is failimg this country!

0
Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Nov 2020, 21:40
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

PK
Pieter K's update15 Nov 2020, 21:47
Reviewer Update
***6
***6
***1
***7
I am not sending any documents go check all this ref numbers on ***
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Nov 2020, 21:51
Official
Hi Pieter,
 It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard. 

Kindly be advised that change of ownership has been done on  A***. The decoder is added on the account of  Mnr Andries Roodt.

Kind regards 
DStv: Hello Peter Team 

Best regards,

PK
Pieter K's update15 Nov 2020, 21:54
Reviewer Update
Cancel the transfer please i will keep my decoder rather and connect it when i have funds to do so