No Service from Multichoice but paying

Trust you are well. I would like to express our dissatisfaction in them lack of service from. Multichoice and how rude it is for your establishment to be so dismissive of client complaints and queries. We have had to call into the call center 3 times post my last email, which u didn't even bother to dignify with a response. The technical issues we are facing are a Multichoice issue and have nothing to do with us. We cannot be following up on the same thing for almost a year now and you'll fail to even provide a turn around time. Our services were once again disconnected last night and the call center failed to reconnect. May you'll please ensure that by the time we get home this afternoon all services are reconnected and provide a turn around time as to when this whole mess will be resoved.

Thank you.