NO SERVICE FROM DSTV

I have been battling for 2-weeks to get my extra view activated on Price lock. I have spent over R500 in this period in calling in and been to a walk in service center twice. Every time I get told a different story as to why it cannot be done. I get reference numbers, promised that someone will call me and 2-weeks later still not a word and no extraview. Absolutely pathetic service. I wish there was competition to DSTV as I would switch in an instant.