No Service from DSTV!!!
Please can I have some Service???<br> <br> I upgraded to the DSTV DPP Explora deal (R899 over 2 years) approximately 3 weeks ago and I am yet to receive a call for installation or the upgraded Explora unit - <br> <br> DSTV's call centre has escalated this call 3x (on Friday, 19.02,2016 and AGAIN on 24.02.2016 and now again today) Can I please have some resolve??? <br> <br>
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DStv (MultiChoice)'s replyOfficial
02 Mar 2016, 10:47Hello jhawley,
Please accept our sincerest apologies for the delayed response and for any inconvenience you may have experienced in this regard.
We have escalated your enquiry to our DPP department for urgent assistance.
Our records indicate that they have tried to contact you with no avail.
Kindly expect feedback directly from them either by written or telephonic correspondence.
Should you need further assistance, do not hesitate to contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Please accept our sincerest apologies for the delayed response and for any inconvenience you may have experienced in this regard.
We have escalated your enquiry to our DPP department for urgent assistance.
Our records indicate that they have tried to contact you with no avail.
Kindly expect feedback directly from them either by written or telephonic correspondence.
Should you need further assistance, do not hesitate to contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
DStv (MultiChoice)'s reply02 Mar 2016, 10:47
Official
Hello jhawley,
Please accept our sincerest apologies for the delayed response and for any inconvenience you may have experienced in this regard.
We have escalated your enquiry to our DPP department for urgent assistance.
Our records indicate that they have tried to contact you with no avail.
Kindly expect feedback directly from them either by written or telephonic correspondence.
Should you need further assistance, do not hesitate to contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Please accept our sincerest apologies for the delayed response and for any inconvenience you may have experienced in this regard.
We have escalated your enquiry to our DPP department for urgent assistance.
Our records indicate that they have tried to contact you with no avail.
Kindly expect feedback directly from them either by written or telephonic correspondence.
Should you need further assistance, do not hesitate to contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna