AL
Anne-Marie Lindeque
1 reviews | Active since Jan 2023
25 Jul 2023, 20:47
No service for money taken
On the 7th of July 2023, I purchased a premium streaming service at R699.00. Today 25 July 2023 after several telephone conversations e-mails of pop being sent and talking to several agenst online I am still without service. Each time the query was escalated to the finance department. At no stage after being told by all agents that I'll be contacted did I receive a call. How long does it take to track a payment???
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Replies (1)
DStv (MultiChoice)'s replyOfficial
25 Jul 2023, 22:06Hi Anne-Marie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply25 Jul 2023, 22:06
Official
Hi Anne-Marie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team