No service

Hi,

Please note I have not been connected up to date and neither been contacted. See below confirmation of communication.

Thanks Collin

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Sent from my iPhone

On 17 Dec 2023, at 17:05, Hellopeter <***> wrote: PC Pillay C 1 review | Active since Dec 2023 17 Dec 2023 at 17:00 DSTV services not been used but currently paying Hi I received a message on the 03/12/2023, that “Your subscription and any services paid via your account, have been disconnected; Pay here to connect (a link with a ref). I called DSTV Multichoice and spoke to a lady with initials S.S. Found out the I have been paying for three services, DSTV HD PVR access, DSTV family, DSTV Premium. I explain the lady that I am currently streaming, I don’t have a DSTV decoder connected, so why am I paying for additional DSTV family and DSTV HD PVR. I mention I paid R880.00 on 28/11/2023. Our conversation went on for several minutes about the same thing, why am I paying for services that I don’t use. She did mention she will get an agent to call me, up to date I have not received a call apart for an sms received on 3/12/2023 for rating of the lady I spoke to on the 3/12/2023. Do not understand why they could not disconnect the HD PVR access and DSTV family and just leave the one service. Unhappy customer Reply (1) DStv (MultiChoice)’s reply 17 Dec 2023 at 17:05 Hi Collin,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards DStv: Hello Peter Team