TM
Tian M
1 reviews | Active since Jul 2023
18 Jul 2023, 18:10
No service DSTV
I have paid for my Dstv on Sunday 9 July using my credit card details online. I have been contacting the call centre almost everyday to get reconnected and all I get is empty promises. I sent my bank statement as proof, but according to them this is not enough. They keep asking for a POP bit you dont get a POP with a payment done with your credit card online. Its now been 9 days, I paid 699 for nothing. I am speechless. The money is in your account. I can get food in 30mins using my credit card but not DSTV after 9 days!!!!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
18 Jul 2023, 22:38Hi Tian Maree,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply18 Jul 2023, 22:38
Official
Hi Tian Maree,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
TM
Tian M's updateReviewer Update
22 Jul 2023, 11:07Still no DSTV, almost 3 weeks now. Paid on the 9th of July. What now? Where is my money???? Where is my service????
TM
Tian M's update22 Jul 2023, 11:07
Reviewer Update
Still no DSTV, almost 3 weeks now. Paid on the 9th of July. What now? Where is my money???? Where is my service????