NO Service!!!!

I am without DSTV service since 8am on the 2nd of January 2023, I contacted the call centre four times, still nothing. Did not ask the first persons name or a reference. The second time I talked to Karin ref.no.***9I327 but she was going off duty but asured me the person taking over will contact me, still waiting. The 3rd time I talked to Fimamkele ref.no.***9I332 her supervisor was going to listen to a tape and phone me, nothing! Then the 4th time I talked to "Meali" could not spel her name properly!! I paid my subs on 22/12/2022, but they say I registered catchup in October last year, which I did not do, now they demand I pay R292.00 or around that amount before I can get service!!! The call centre is useless and staff plus supervisors ***********. What can I do more to get service. Last year in August they cut my service 9 times, even after I send them proof of payment. It is an impossible situation. I am beyond frustrated!!!!!