MY
Martin Y
1 reviews | Active since Apr 2015
05 Jan 2016, 21:05
No service at all.
Have sent 16 x SMS messages to upgrade to DPP @ R899 pm<br> Every time nothing happens, I do get an SMS but that's about it. This has been over more than 4 weeks. When I query they tell me I hung up. Not so as I have had no calls. This has been escalated 3 times to no consequence. I have had DSTV from almost first day available. This is not service, this is NO SERVICE.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
06 Jan 2016, 07:19Hello Martin Young,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply06 Jan 2016, 07:19
Official
Hello Martin Young,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team