RW
Rox W
1 reviews | Active since Mar 2013
27 Aug 2015, 09:03
No service at all!!
I have called Multichoice numerous times for the last three weeks and have been asking for the latest statement to be sent to me,everytime they say they have sent it but i have yet to receive one,the employees of Multichoice keep referring me to the self service website where they say I can go and download the statement,the website is not updated as the last statement uploaded is May 2015 -June 2015,Can someone please help me as all I am requesting is a statement!
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Replies (1)
DStv (MultiChoice)'s replyOfficial
04 Sept 2015, 11:58Hello RoxWilliams,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply04 Sept 2015, 11:58
Official
Hello RoxWilliams,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team