AT
Andre T

1 reviews | Active since Mar 2017

16 Jun 2020, 22:28

No service and no refund

I contacted Multichoice to downgrade my subscription on the 23rd of May, but still a debit order for full amount was debited. I requeated a refund, but after more than 2 weeks, I still havent received any refund. You cant get through to their customer service number, you just hold on and hold on forever. They do not respond to emails. Worst service ever!!!

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Jun 2020, 22:32
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
AT
Andre T's update17 Jun 2020, 18:17
Reviewer Update
In the light of what has happened, also can el my Easyview subscription too please.
AT
Andre T's update29 Jun 2020, 10:24
Reviewer Update
Cancel everything, including Showmax. I never even used Showmax.