No Service and Customer Assistance

When my SD PVR packed up, I took it through to Multi-choice (DNB Umhlanga), I was told that there was no replacement and I will have to take the explorer. I did not want the explorer and made this clear to them as I would not be able to run 3 different channels to 3 different environments @ the same time with the explorer. Their response was \I have no choice & will have to take the explorer as it is an upgrade & therefore I am BENEFITING from this"";16/01/01 10:41;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;934975;812971;17;2;0;0;0;0;2;NULL;NULL;NULL;15/12/30 16:34;15/12/30 14:49;Service ;8,71E+12;The driver ;***;Was travelling from jhb to Sterkspruit the driver has no customer service he doesn't know how to communicate with passengers and he's very rude the bus is meant to stop at Senegal or ventersdorp he never stopped he only thinks of himself even when confronted he didn't show care he only gave us attitude and I want something done and o will be glad for feedback. The bus left Park station @9:00 on the 30/12/15 it's +-9hrs on the road no stop there are kids and elderly people in there at the time <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;934967;889801;17;2;0;0;0;0;2;NULL;NULL;NULL;15/12/30 16:41;15/12/30 14:50;Elite poorly managed;6,00E+12;T37 and T32;***;I used Elite Taxis on the 24th and 27th of December 2015. Both times the taxi was empty and available. Until now I was a regular customer and therefore am aware that even if the distance is less than 2km as was the case in both incidents, the minimum charge is R30. On both occasions the driver asked for R40 which I paid and then queried with the control room who confirmed the minimum payment as R30. I asked that the drivers then return my money which they assured me would happen but I get the distinct impression they really couldn't care as there has been no follow up whatsoever. They do as they please and rip people off.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;378959;660;17;2;0;0;0;0;2;NULL;NULL;NULL;15/12/30 15:28;15/12/30 14:51;Enormous Increase over a one month period;5,91E+12;JP Buisson;***;Greyhound Bus Liners increased their rate from Stutteheim to Midrand from R545 to R722.50? A 33% increase over a one month period!<br> <br> My mother-in law (72 year old) booked her ticket from Stutterheim to Midrand - R545 plus R30 because it was booked from Stutterheim on the 26th November for Departure on the 15th December (ref no. B3E7CBQA). I have just booked her back online (30th December) from Midrand to Stutterheim for the 2nd January and it cost R722.50 (ref no. 3FEZRVR)!<br> <br> When I questioned their call centre as to how they can justify such an exorbitant increase, their comment (which they continually repeated like a parrot was \price is subject to change without prior notice\"".<br> <br> How can they possibly justify such an increase? It is not related to supply and demand - there are still 20 seats available on this trip!"""