mM
mandy M
1 reviews | Active since May 2013
15 Feb 2016, 10:31
NO SERVICE!!
This is the 8th time I am contacting you. I have signed up for the price lock, I have been approved. Nothing has happened and I have been requesting this since NOVEMBER 2015!<br> Can a manager call me, not a call centre agent. Your service is pathetic and I am getting irritated with call centre agents calling me and NOTHING is happening! Do you want business or NOT???<br> Competent person to call me please with knowledge of service to a client!!!
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Replies (1)
DStv (MultiChoice)'s replyOfficial
21 Feb 2016, 13:03Hello mandymarlin,
Thank you for taking our call today. We apologise for the delayed response.
As discussed, you have been contacted and the query is now resolved.
Thanks again for your time and patience. Your feedback and support is important to us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking our call today. We apologise for the delayed response.
As discussed, you have been contacted and the query is now resolved.
Thanks again for your time and patience. Your feedback and support is important to us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
DStv (MultiChoice)'s reply21 Feb 2016, 13:03
Official
Hello mandymarlin,
Thank you for taking our call today. We apologise for the delayed response.
As discussed, you have been contacted and the query is now resolved.
Thanks again for your time and patience. Your feedback and support is important to us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking our call today. We apologise for the delayed response.
As discussed, you have been contacted and the query is now resolved.
Thanks again for your time and patience. Your feedback and support is important to us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah