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Dorothy L
1 reviews | Active since Dec 2021
04 Sept 2024, 08:19
No Service
I have arranged for a new contract, including installation on the 16/08/2024 . Asked for them to install the 05/09/2024.
Have not received any confirmation on installation after following up telephonically now a few times. I can not stay on the line 30 minutes at a time
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
04 Sept 2024, 08:25Hi Dorothy,
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply04 Sept 2024, 08:25
Official
Hi Dorothy,
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
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Dorothy L's updateReviewer Update
05 Sept 2024, 08:09No update as to yet, wehn I phone the same answer the installer will still phone you this week installation was arranged for today
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Dorothy L's update05 Sept 2024, 08:09
Reviewer Update
No update as to yet, wehn I phone the same answer the installer will still phone you this week installation was arranged for today
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Dorothy L's updateReviewer Update
06 Sept 2024, 08:54No update yet from DSTV
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Dorothy L's update06 Sept 2024, 08:54
Reviewer Update
No update yet from DSTV
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Dorothy L's updateReviewer Update
07 Sept 2024, 08:57At least got a call, to say it has been escalated, but it has been escalated since the 02/09. No resolution yet
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Dorothy L's update07 Sept 2024, 08:57
Reviewer Update
At least got a call, to say it has been escalated, but it has been escalated since the 02/09. No resolution yet