JK
Joey K

1 reviews | Active since Dec 2016

22 Dec 2016, 07:39

No Service

<p>You are not debiting my account. I have made you aware of this by phoning the contact centre, she promised that someone will phone me back within 24 hours, its been almost a week now and still no assistance.</p> <p>Thank you for my free DSTV!</p>

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Dec 2016, 09:49
Official

Dear Joey Kroucamp

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Enquiries team

DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Dec 2016, 10:53
Official

Good day Joey

The matter has been forwarded to the relevant team. They will contact you shortly and assist.

Apologies for the problem caused.

Thank you

Girly

JK
Joey K's update04 Jan 2017, 07:02
Reviewer Update

Still no resolution. I have done an eft now so that my account can be up to date. Cancel the debit orders on my account, I will Eft every month. Can not wait 3 months for your IT people to figure out why my debit orders are not going through. I will solve my own issues.