BL
Belinda L

1 reviews | Active since Nov 2015

06 Dec 2016, 13:33

No service

<p>After having our Explorer installed, there was a problem with Box Office, I loaded money onto my account and after a few attempts and calls to the call centre nobody was able to help me the money was taken from my credit but still no movies were available. The problem has finally been sorted out, I was promised the money would be paid back into the box office account but obviously the consultants forget about the client as soon as they end the call.</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Dec 2016, 14:00
Official

Good day Belinda

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Enquiries team

BL
Belinda L's update06 Dec 2016, 17:18
Reviewer Update

The account is in my husbands name the account number I supp**** was correct I am unable to post any detail on this site if you can contact me again I can confirm the account number I tried to call but there was no answet