LR
LIZETTE R

1 reviews | Active since Jul 2016

23 Jul 2016, 07:38

NO SERVICE

<p>WE HAVE DISCOVERED THAT SOMEONE DID A SWAP *****ENTLY ON MY ACCOUNT, MY INSURANCE AND GOT AN EXPLORA AT ONE OF THE MULTICOICE AGENCIES. I HAVE REPORTED AND WROTE LETTERS TO DSTV, INCLUDING RELEVANT DOCUMENTATION AND AVIDAVID ALL, WAITING 2 WEEKS, THE ONLY EXCUSE THEY GIVE ME IS , THAT SHE IS WAITING FOR HER MANAGER TO GIVE HER FEEDBACK, 2 WEEKS, NOBODY CONTACTED ME YET NOR FROM THE ***** DEPARTMENT. THIS IS UNEXCEPTABLE TO HANDLE A ***** CASE</p>

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply23 Jul 2016, 08:43
Official

Dear Lizette Rex

Thank you for bringing this matter to our attention.

We have referred your enquiry to the relevant department for further investigation and assistance in this matter. Feedback will be provided as soon as more information becomes available.

Regards

Elna

DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Jul 2016, 13:31
Official

Dear Lizette Rex

According to our records you have been contacted and given feedback.

Thank you for taking your time to contact us.

Regards

Elna

LR
LIZETTE R's update28 Jul 2016, 04:13
Reviewer Update

Yes indeed, but there is still one unsolved issue that I am waiting for

Regards

Lizette Rex