BG
Barry G

1 reviews | Active since Jun 2016

09 Jul 2016, 18:26

No service

<p>After 3 x 20 min calls to the callcentre....I still do not have connection to any service. For some unknown explainable reason my decoder does not even exist on the server.....unacceptable! !!!!</p>

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Jul 2016, 07:20
Official

Good day Mr Grobler

Thank you for bring this matter to our attention.

Please accept our sincerest apologies for any inconvenience you have experienced in this regard.

We tried to contact you without any success.

Our records indicate that your decoder was successfully loaded and activated on your account. Should you still be experiencing any difficulty, please advise us by return mail and we will assist you accordingly.

Kind Regards

Rupert