PvdW
Pieter van der Westhuizen

1 reviews | Active since Jun 2012

08 Jul 2016, 06:56

No service

<p>I am a dstv account holder. I had a payment arrangement to pay of my HD Explora device over a two year period. I made my last settlement payment in June 2016. I have called DSTV numerous times to confirm account has now been settled and to send me a letter of confirmation that my device has been paid of and this agreement is settled and closed. It is now been over a month and still no service to assist in this regard.</p>

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Jul 2016, 09:44
Official

Dear Pieter

Your enquiry has been referred to our PriceLock department for urgent assistance in this matter. They will contact your directly as soon as possible.

Regards

Elna

Best regards,

PvdW
Pieter van der Westhuizen's update21 Jul 2016, 12:54
Reviewer Update

Tomorrow will mark two weeks since submitting query and absolutely no feedback or assistance from pricelock as per Elna response

DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Jul 2016, 08:24
Official

Dear Pieter

Thank you for bringing this matter to our attention.

We have referred your enquiry to the PriceLock Finance team to contact you urgently.

Regards

Elna

Best regards,