PvdW
Pieter van der Westhuizen

1 reviews | Active since Jun 2012

08 Jul 2016, 06:52

No service

<p>I am a dstv account holder. I had a payment arrangement to pay of my HD Explora device over a two year period. I made my last settlement payment in May 2016. I have called DSTV numerous times to confirm account has now been settled and to send me a letter of confirmation that my device has been paid of and this agreement is settled and closed. It is now been over a month and still no service to assist in this regard.</p>

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Jul 2016, 07:49
Official

Good day Mr van Der Westhuizen

Thank you for bring this matter to our attention.

We have re-escalated your concerns to our Price lock department for urgent attention.

Feedback will be provided by written or telephonic correspondence as soon as more information becomes available

Kind Regards

Rupert