1 reviews | Active since Jul 2016
NO SERVICE
<p>ON 28/05 I SENT A COMPLAINT TO THE DSTV OFFICES ABOUT ME NOT BEING ABLE TO RENT A MOVIE. I FOLLOWED ALL THE STEPS, SENT THE RENTAL CODE AND RECIEVED A SMS THAT MY MOVIE(THE BOY) WILL BE SENT TO ME.UP TO TODAY THIS NEVER HAPPENED AND IM STILL WAITING. THE MOVIE HAS EXPIRED AND NOW IM NOT ABLE TO SEE IT. THIS IS REALLY BAD AND I CANT WAIT FOR MY CONTRACT TO EXPIRE. I AM WONDERING NOW WHY I TOOK OUT THE EXPLORA BECAUSE IT IS OF NO USE. THANKS FOR A VERY POOR SERVICE AND MAY YOU CONTINUE TO DO SO. PLEASE DO NOT PHONE ME FOR I WONT ANSWER.</p>
Dear Desmond
Thank you for taking your time to contact us.
We are sorry to hear that you could not view your preferred BoxOffice movie.
For future reference, may you please contact BoxOffice within 48 hours provided you cannot access the movie. There's also a disclaimer displayed in BoxOffice to immediately contact them for further assistance.
Please note that this movie (The Boy) is available online to rent for R40.00.
Thank you for your invaluable support and we look forward to serving you more efficiently in the future.
Kind regards
Dinah
Dear Desmond
Thank you for taking your time to contact us.
We are sorry to hear that you could not view your preferred BoxOffice movie.
For future reference, may you please contact BoxOffice within 48 hours provided you cannot access the movie. There's also a disclaimer displayed in BoxOffice to immediately contact them for further assistance.
Please note that this movie (The Boy) is available online to rent for R40.00.
Thank you for your invaluable support and we look forward to serving you more efficiently in the future.
Kind regards
Dinah