JB
Jacques B

1 reviews | Active since Apr 2011

02 Jun 2016, 06:56

no Service

<p>I am a new custumer and you get no service from the call centre. They are giving you the wrong information and differemt stories every time you dpeak to them. tHE CONSULTANTS are incompitant and needs to be trained. I am not very happy. </p>

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Jun 2016, 10:58
Official

Dear Jacques

We are sorry to hear of your unpleasant experience and of the level of service you experienced in this regard. Please accept our sincere apologies for the bad service received.

Thank you for bringing this matter to our attention. Your support and feedback is important to us.

Should you need further assistance, please do not hesitate to contact us. We are here to assist you.

Regards

Elna