ML
Margaret L
1 reviews | Active since Jul 2015
18 Aug 2015, 11:57
No Service
My DSTV explorer has not been updating since 14th July. I have phoned numerous times into the call centre and I am so sick and tired of hearing the same response \ unplug the machine
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Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
25 Aug 2015, 18:53Hello Margie77,
It is with regret that we learn of your unpleasant experience and the inconvenience you may have experienced in this regard. We at MultiChoice we do our best to provide you our valued subscriber with superior service.
We have escalated your enquiry to the relevant department for urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as possible
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
It is with regret that we learn of your unpleasant experience and the inconvenience you may have experienced in this regard. We at MultiChoice we do our best to provide you our valued subscriber with superior service.
We have escalated your enquiry to the relevant department for urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as possible
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
DStv (MultiChoice)'s reply25 Aug 2015, 18:53
Official
Hello Margie77,
It is with regret that we learn of your unpleasant experience and the inconvenience you may have experienced in this regard. We at MultiChoice we do our best to provide you our valued subscriber with superior service.
We have escalated your enquiry to the relevant department for urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as possible
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
It is with regret that we learn of your unpleasant experience and the inconvenience you may have experienced in this regard. We at MultiChoice we do our best to provide you our valued subscriber with superior service.
We have escalated your enquiry to the relevant department for urgent assistance.
Feedback will be provided by written or telephonic correspondence as soon as possible
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna