JB
Jeanne B

1 reviews | Active since Nov 2022

22 Nov 2022, 15:36

NO SERVICE

I have been with DSTV for years. my payment is made every month on time without excuses. I have had no service for more than a week and a half. I have contacted them more than once requesting assistance with no success. I have requested that they send a technician to fix this. When I did have signal Showmax does not work and Catch-up also does not work. I have contacted them again today. Now they want me to drive up and down(which will not resolve the problem). I have again requested that they send a Technician which they will find an excuse not to do. They expect payment on Friday(they will not delay in taking this). I am going to cancel my services with them if this continues. Pathetic

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Nov 2022, 16:55
Official
Hi Jeanne Buys, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team