No service

We subscribed in September with the price lock deal, what a disaster from the word go, they debited over R6000 once off, no one assisted so we had to go to the bank to reverse the transaction. There after we were cut off! That took me almost 2 months to get sorted. once everything was sorted and reconnected i spoke to a lady on the 9th of December to confirm the next deduction as we received smses with different amounts. It was confirmed that the amount of R1105 will be debited, I even phoned to confirm this. Big was my surprise when the debit order went off R1942. When i inquired i was told the account was up to date!!! I've been in boxing and complaining since the 2nd of January and everyday the same reply: "we apologize for the convenience and will get back to you shortly" No one ever gets back to me and i'm still waiting for my funds to paid back.