GA
Gert A
1 reviews | Active since Jul 2016
10 Nov 2017, 09:58
No service
My subscription is fully paid. I can only view the Dish channel. Get a 16-4 error but no mail. Cannot get through to the call centre. The Self Service website responds with "We are currently experiencing technical issues. Please try again later..." for the past 3 days.
They also do not contact me as requested and promised. What do I have to do to get service from DSTV/Multichoice?????
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
10 Nov 2017, 15:19Dear Gert
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply10 Nov 2017, 15:19
Official
Dear Gert
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
10 Nov 2017, 15:33Good day Gert
Thank you for taking my call once more.
I'm glad to hear that you can access the picture. Also, your recent payment reflects in your DStv account.
Feel free to contact us if you require any further assistance.
Best regards
Dinah
Best regards,
DStv (MultiChoice)'s reply10 Nov 2017, 15:33
Official
Good day Gert
Thank you for taking my call once more.
I'm glad to hear that you can access the picture. Also, your recent payment reflects in your DStv account.
Feel free to contact us if you require any further assistance.
Best regards
Dinah
Best regards,