No Service

Iam a premium subscriber with Extra view yet for the past 4 days I have spent at least 3 hours on the phone trying to get my extra view working,even had to get a installer in at a call out fee ro check all connections and took all decoders to greenstone branch to check decoders yet still no extra view.Problem is garenteed to be a fault from multichoice and yet you just don't give a damn it's a rugby day today Mrs in lounge watching her programmes and here I sit not being able to watch rugby THANKS FOR YOU TERRIBLE SERVICE