bK
byron K
1 reviews | Active since Jul 2011
16 Mar 2015, 15:43
No Service
Good Day<br> I am a premiums subscriber and found it ridiculous to pay R699 a month and cannot view DSTV on my phone via the DSTV now app. This I found out is only for people with PVR. This is a utter *******. Why pay more and get less for this service. I can understand if it is not applicable for people on the pay as you go package( Compact service) but for crying out loud to pay R699 for nothing is really a disgrace.<br> <br> I think I should cancel my subscription and rather watch the local free channels.
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DStv (MultiChoice)'s replyOfficial
17 Mar 2015, 10:50Hello byron123,
DStv live streaming and online Catch Up services are an extension of the PVR experience, which can be accessed online and on multiple devices. These are available only to DStv Premium customers with an active PVR.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings and suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Regards
Nesta
DStv live streaming and online Catch Up services are an extension of the PVR experience, which can be accessed online and on multiple devices. These are available only to DStv Premium customers with an active PVR.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings and suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply17 Mar 2015, 10:50
Official
Hello byron123,
DStv live streaming and online Catch Up services are an extension of the PVR experience, which can be accessed online and on multiple devices. These are available only to DStv Premium customers with an active PVR.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings and suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Regards
Nesta
DStv live streaming and online Catch Up services are an extension of the PVR experience, which can be accessed online and on multiple devices. These are available only to DStv Premium customers with an active PVR.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings and suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Regards
Nesta
Best regards,