Hellopeter
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Dannyella S

1 reviews | Active since May 2013

25 Jul 2016, 15:21

No response to hello Peter report of bad service

<p>so after putting my complaint on hello Peter last Wednesday and getting a response that it had been escalated as urgent we still have had no one calling to sort out our issue. Once again proves that DSTV really doesn't care about their clients or their concerns!!!! First time I have ever experienced such non concern from any company. At my wits end maybe I need to cancel my debit order maybe then they might take some action </p>

0
Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Jul 2016, 06:25
Official

Dear Dannyella

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

Multichoice Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Jul 2016, 14:13
Official

Dear Mr Schutte

Apologies for the delayed response.

We are committed to resolving your query. Our records indicate that you have been assisted.

Should you require any further assistance, please do not hesitate to contact us.

Regards

Elna

DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Jul 2016, 14:17
Official

Mnr DM STEINER

Please ignore the first response. Apologies for the delayed response.

We are committed to resolving your query. Our records indicate that you have been assisted.

Should you require any further assistance, please do not hesitate to contact us.

Regards

Elna

DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Jul 2016, 09:37
Official

Dear Mnr DM STEINER

Thank you for taking our call today. We are committed to resolving your enquiry.

Please accept our sincere apologies for the incorrect name on the above email.

Regards

Elna