GS
Garth Spencer-Smith
1 reviews | Active since May 2011
05 Feb 2016, 14:10
no response to Explora request
On Monday last, nearly 10 working days ago, I texted the number given in an email to get the DSTV Price Lock special. On Saturday I called Multichoice to find out why I had not been contacted and was told the system was down. I am still waiting for a response... :(
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Replies (1)
DStv (MultiChoice)'s replyOfficial
13 Feb 2016, 14:23Hello garfss,
Thank you for taking your time to contact us. We apologise for the delayed response and the inconvenience caused.
We have referred your query to the relevant department for further assistance. Kindly expect feedback directly from them.
Thanks again for giving us the opportunity to rectify the service you received.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking your time to contact us. We apologise for the delayed response and the inconvenience caused.
We have referred your query to the relevant department for further assistance. Kindly expect feedback directly from them.
Thanks again for giving us the opportunity to rectify the service you received.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply13 Feb 2016, 14:23
Official
Hello garfss,
Thank you for taking your time to contact us. We apologise for the delayed response and the inconvenience caused.
We have referred your query to the relevant department for further assistance. Kindly expect feedback directly from them.
Thanks again for giving us the opportunity to rectify the service you received.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking your time to contact us. We apologise for the delayed response and the inconvenience caused.
We have referred your query to the relevant department for further assistance. Kindly expect feedback directly from them.
Thanks again for giving us the opportunity to rectify the service you received.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,