No response to Explora price freeze campaign

Multichoice has been running the campaign for an Explora decoder at a fixed price of R899 for 2 years.<br> I registered online on Wednesday 13 January 2016 for the offer. The onscreen message tells you that you will be contacted within 24-48 hours by one of the \friendly consultants".<br> Nothing happened. On Friday 15 January I went through the process again!<br> Nothing happened!<br> This morning I registered again!<br> I have been a Multichoice customer for years on end.Do not run campaigns to increase your subscriber base and then you do not respond when a person is interested in your offer."""