No response to email
Got email back. But no one has contact me in 24 hours. Like the email said they would. This problem has been going on now for 2 months. Channel 132 is not running on time n program's are not correct. Episode are not in order eg 123. I'm paying a lot more money R 699. As I'm not happy with SABC because I'm not interested in sport. Help line staff are not very helpful with this is query. Have no clue what I'm talking about.
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DStv (MultiChoice)'s replyOfficial
04 Apr 2016, 16:22Hello lachat,
We fully understand the frustration and irritation that you may have experienced in waiting for long periods of time and in trying so many times to get resolution from us.
We are committed to resolving your query. For more detailed information pertaining to your query, please refer to your personal email address. We have forwarded a response where you can reply with the required information.
Should you need any further assistance, please do not hesitate to contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
We fully understand the frustration and irritation that you may have experienced in waiting for long periods of time and in trying so many times to get resolution from us.
We are committed to resolving your query. For more detailed information pertaining to your query, please refer to your personal email address. We have forwarded a response where you can reply with the required information.
Should you need any further assistance, please do not hesitate to contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
DStv (MultiChoice)'s reply04 Apr 2016, 16:22
Official
Hello lachat,
We fully understand the frustration and irritation that you may have experienced in waiting for long periods of time and in trying so many times to get resolution from us.
We are committed to resolving your query. For more detailed information pertaining to your query, please refer to your personal email address. We have forwarded a response where you can reply with the required information.
Should you need any further assistance, please do not hesitate to contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
We fully understand the frustration and irritation that you may have experienced in waiting for long periods of time and in trying so many times to get resolution from us.
We are committed to resolving your query. For more detailed information pertaining to your query, please refer to your personal email address. We have forwarded a response where you can reply with the required information.
Should you need any further assistance, please do not hesitate to contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna