ME
Mariette E
1 reviews | Active since Oct 2011
22 Mar 2016, 09:46
NO RESPONSE ON SUPPORT EMAILS
Wow, I am exasperated. I have logged SEVERAL complaints re the same problem since last year sometime. I cannot be bothered to type the whole story again. Please refer to my previous HelloPeter complaints (to which I got the most ridiculous reply - I then rep**** and was ignored.) Also follow up on the following calls logged with support without any success (two months later): #*** and #***.<br> Can you please PHONE ME?? Please DO NOT reply to this because you never resolve anything this way. PHONE ME PLEASE BECAUSE I AM ABOUT TO CANCEL MY CONTRACT.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
25 Mar 2016, 20:27Hello edwardsm2,
We fully understand the frustration and irritation you may have experienced in waiting for long periods of time and in trying so many times to get resolution from us.
Thank you for taking our call, As discussed kindly refer to your personal email for more detailed information pertaining to your query.
For any further assistance, please do not hesitate to contact us on our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
We fully understand the frustration and irritation you may have experienced in waiting for long periods of time and in trying so many times to get resolution from us.
Thank you for taking our call, As discussed kindly refer to your personal email for more detailed information pertaining to your query.
For any further assistance, please do not hesitate to contact us on our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Best regards,
DStv (MultiChoice)'s reply25 Mar 2016, 20:27
Official
Hello edwardsm2,
We fully understand the frustration and irritation you may have experienced in waiting for long periods of time and in trying so many times to get resolution from us.
Thank you for taking our call, As discussed kindly refer to your personal email for more detailed information pertaining to your query.
For any further assistance, please do not hesitate to contact us on our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
We fully understand the frustration and irritation you may have experienced in waiting for long periods of time and in trying so many times to get resolution from us.
Thank you for taking our call, As discussed kindly refer to your personal email for more detailed information pertaining to your query.
For any further assistance, please do not hesitate to contact us on our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Best regards,